Patent-Pending Hybrid

Platform = More Than A POS

User Management: Manager/Cashier/Waiter/Chef

MANAGER

Have the control you need over your restaurant and your team. Use any computer to manage your outlet(s) from anywhere.

Find out some more about Manager features.

CASHIER

Cashier functions are optimized. With restricted user accessibility, you have more control.

Find out some more about Cashier features.

WAITER

Waiters can focus on what is important – service your guests.

Functionality of our Waiter features are here to make their job easier.

CHEF

Your Chef brings value by managing his costs and stock levels efficiently.

Service needs to be smooth and intuitive for the Chef.

Global Support: Because We Care

TUTORIALS

It’s easy enough to get around FoodZaps but these tutorial videos can help you out!

FORUM

Check out the topics covered in the forum, you might find your answers in here.

EMAIL SUPPORT

Can’t find what you’re looking for anywhere else on our site?

Contact our caring Support Team.

FAQS

We are constantly updating our FAQ section with your queries to make it relevant for you.

Hardware

LAPTOPS & DESKTOPS

You can use any Operating System you like – Microsoft, Chrome, Apple all work fine for Reporting & Analytics.

ANDROID TABLETS

You have a wide variety of choice with tablets, here are just a few examples:

  • Samsung Galaxy Tab S2 (9.7 inch, 32GB, WIFI)
  • Samsung Galaxy Tab S2 (9.7 inch, 32GB, WIFI)
  • Samsung Tab A with S PEN (9.7 inch, 16GB, 4G)
  • Acer Iconia B1-850 (8 inch)

ANDROID MOBILE DEVICES

You have a wide variety of choice with tablets, here are just a few examples:

  • Samsung Galaxy S7 Edge (5.5 inch)
  • Xiaomi Redmi Note 3 (5.5 inch)
  • Xiaomi Redmi Phone (4 inch)

PRINTERS

Follow this link to our blog post on choosing a printer!

  • EPSON TM-T82 POS Receipt/Kitchen Printer (80 mm, LAN or USB)
  • EPSON TM-U220B Dot Matrix Printer (80 mm, LAN)
  • STAR TSP100 (or 143) Thermal Printer (80mm, LAN)

ROUTERS

We usually recommend Asus Router for their reliability!

  • Asus Dual-Band AC Router 1900Mbps RT-AC66U
  • Asus Router / AP / Range Extender RT-N12HP
  • Asus RT- N14UHP Wireless – N300

SCANNERS

Honeywell is an industry-standard!

  • Honeywell Voyager 1250g Single Line Laser Scanner
  • Honeywell Voyager 1400g Area-Imaging Scanner
  • Samsung Tab A with S PEN (9.7 inch, 16GB, 4G)
  • Honeywell MS7120 ORBIT Scanner

TABLET STANDS

You can choose from a range of tablet stands. This is optional.

Make sure it is solid enough for your business needs!

CASHIER DRAWER

You can choose from a range of Cashier Drawer.

We recommend having an auto-open function so that you can integrate it with FoodZaps.

Manager

OWN YOUR MENU

Control your Menu easily with intuitive features designed to make your life easier.

Choose where and how each dish is presented. You can load existing pictures or take new ones to accompany each dish, making it easier for your waiters to find their way around.

Take dish item in & out of the visible menu easily. Re-position them easily, which is especially useful if you have client self-ordering tablets on the table.

Gain time by setting modifiers for each dish so that you can customize dishes easily for every guest. You can further customize by having different sizes available and sitting each dish easily in the right category.

With each dish, you can also set a Low-Stock Alert to warn you before you take the dish off the menu temporarily.

You will be able to back-up your menu on the Cloud so that you will never lose any valuable information.

Update your Web Menu effortlessly every time you make changes so you can be up-to-date at a click.

INVENTORY MANAGEMENT

With our Inventory Management tool, you can easily control what is happening in your stock.

Profitability will be increased with the right systems in place. Our tool is one of the best out there.

You can manage stock on the product level as well as on the recipe level, making your decision and management that much more powerful.

Setting the Low-Stock Alerts, you can be warned when you are running low. When you run out, you will be warned and will have the option of the taking the dish off the menu temporarily.

You can easily adjust your stock levels when doing stock-takes. You can also take advantage of scanners to scan products with bar-codes to find them more easily in the inventory.

Having all your supplier information stored here makes it easier for you to visualize products by suppliers and group your orders without the hassle of looking in too many different places.

REPORTS

Our reporting tools are like the rest of our features… functional!

The reports are Visual. This helps the manager analyze the information more rapidly and efficiently. Our charts will help you recognize opportunities for your restaurant.

With Live Reporting, any manager will have a good idea with what’s happening in the venue in real time. How are sales going? Which waiters are performing? Which inventory items are running low? Are your high sellers still in stock? This is one of the clear advantages Cloud systems have over Legacy systems.

At the end of each day, you will be able to set a time when your system Automatically Closes and send the Daily Reports to your email.

You will be able to view the Online Reports from any computer in your very own Online Portal. A clear advantage to any discerning manager who needs all the necessary information available anytime & anywhere.

Reporting capabilities available include tracking the sales, costs, and profits by individual items, by staff, or by category for the day, month and year to date. Special Reports include sales for each hour of the day for any time period.

We are able to see what products are selling best and at what time as well as the promotions that work best. This can help our clients to constantly improve on their offering to give their customers what they want.

ANALYTICS

Having the reports is one thing, making quick and effective decisions with them is where you get true value!

Our Analytics tools are constantly evolving so that time-consuming operations like Menu Engineering are straight-forward. The data is presented simply and visually to make more rapid and educated choices.

With the data, we are able to break down performance of restaurant and staff by the hour, adding value to Scheduling Manpower. From the reporting, the manager can easily work out the optimal way to arrange staffing – minimizing overstaffing and understaffing.

Cashier

ADVANCED BILLING

Our Advanced Billing options are simple and efficient. The user can program the settings and split bills easily:
1. By amount
2. By percentage
3. By dishes
4. By complimentary items
5. By payment type
We designed it so that all these options appear on one window, giving the waiter more flexibility and less buttons to push –simple intuitive manipulations help in optimizing time & efficiency.

PAYMENT RECORDING

Payment Recording is flexible.

You can set up Payment Methods such as direct (ex. Amex, Visa, Cash) and indirect revenue (ex. coupon). The system generates detailed payment information with summary for direct and indirect revenue separately, making the tracking and accounting easier to manage.

You can set any Currency World-wide, including specific decimal settings.

Our Cashier Reports are straight to the point – no lengthy and useless information given. Get what you need to make sure your records are straight. No more. No less.

Waiter

MULTIPLE MOBILE DEVICES

Being able to order on Multiple Mobile Devices cuts down the ordering process significantly. Waiters do not need to go back to a main station.

Restaurants are able to generate a higher customer turnover thanks to this function.

Physical effort is reduced and waiters can focus on providing quality service.

QUICK ORDER

The Quick Order feature was designed to shorten the ordering and closing of tables, especially for items ordered at the counter.

With less buttons to push, the order-taker spends less time per customer interaction and can serve customers faster, resulting in the ability to handle higher turnover.

SELF-ORDERING SOLUTIONS

The Self-Ordering Solution is designed to cut down service time significantly. Our studies find that we can cut service time by 60% with the use of customer self-ordering tablets. This allows for a higher customer turnover rate.

It frees up the waiters to focus on other aspects of service to increase quality of interactions & productivity.

TABLE LAYOUT

With our simple Table Layout, it is easy to add or take out tables from the system.

This extra flexibility allows the waiters to be well-informed & organize themselves better.

PROGRESS

Keep track of Table Progress more easily.

You will be able to tell at a glance what is happening with each table and where the bottlenecks are, gaining a lot of valuable time.

Chef

KITCHEN DISPLAY

The Kitchen Display Unit is all about giving Chefs greater control over busy periods.

This also allows them to update directly how each order is progressing.

This tool improves internal communication as waiters are constantly updated on the status of tables and can minimize trips to the kitchen.

INVENTORY MANAGEMENT

With our Inventory Management tool, you can easily control what is happening in your stock.

Profitability will be increased with the right systems in place. Our tool is one of the best out there.

You can manage stock on the product level as well as on the recipe level, making your decision and management that much more powerful.

Setting the Low-Stock Alerts, you can be warned when you are running low. When you run out, you will be warned and will have the option of taking dishes off the menu temporarily.

You can easily adjust your stock levels when doing stock-takes. You can also take advantage of scanners to scan products with bar-codes to find them more easily in the inventory.

Having all your supplier information stored here makes it easier for you to visualize products by suppliers and group your orders without the hassle of looking in too many places.